The Affordable and Complete Solution
There are several companies who offer Hsphere Flash tutorials these days. Most offer flash tutorials for many control panels and products, however we only offer them for the H-Sphere control panel. We're H-Sphere control panel users and we've utilized the system daily to serve our customer's needs. We know the Hsphere control panel and we know what customers ask. Rather than a dozen or so tutorials on the basics, we have over 40 different flash tutorials on the most common H-Sphere Control Panel functions. And best of all, we're offering them customized with your company logo for just $75.00.
The Cost of Support
Web site hosting can be a very lucrative business. Once you've put the pieces in place and have the automation level you desire, you can sit back and enjoy the benefits of your work. One of the most challenging parts of being a hosting provider is the customer support function. Timely and accurate support of your customers is key to long-term, happy customers who spread the word about your services. When customers can't find the answer, your immediate response is critical.
Eliminate the Questions
One of the keys to reducing support time and resources is to allow your customers to find the answer to the simple questions on their own. Almost 65% of all support tickets can be answered with just one response coaching the customer in the correct direction or providing them a head start. How many tickets do you get where the answer can be found in your FAQ or knowledge base?
The Flash Tutorial Solution
Free up your resources and time by giving your customers a technically solid and easy to follow solution to their basic questions. We've developed this series of tutiorials for the H-Sphere Control Panel with just that in mind. Your customers can watch these H-Sphere tutorials and know step-by-step how to do many of the most common H-Sphere control panel functions. Tips and technical advice throughout each flash tutorial helps them along the way with every mouse click. Give those customers new to the H-Sphere control panel the answers they need, right from the start, without having to contact your support services. Give them the tools, information and confidence to do it themselves!
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We use the H-Sphere control panel ourselves so we know what customers ask. Our first hand experience has allowed us to build a complete set of tutorials guaranteed to reduce support calls. 
